Trotternish Ridge View - Terms Of Letting

General

The cottage is available from 3pm on the first Saturday afternoon and is to be vacated by 10am on the final Saturday morning. It would be appreciated if the property is left in a clean and tidy condition to facilitate a smooth changeover to the next guests.

The property sleeps a maximum of 5 persons and is let for holiday purposes only.

No smoking, and sorry, no pets.

Booking and Cancellation Policy

The minimum let is for 7 days. The contract is confirmed with a 10% non-returnable deposit payable on booking. The deposit will be acknowledged by email with an account for the balance due, stating a date by which this balance must be paid. The balance must be received 6 weeks prior to arrival. No reminder is sent for the balance. If the balance is not received 6 weeks prior to arrival, those weeks become available for re-let.

In the event of cancellation by the hirer every attempt will be made to re-let the property. If this is successful then all monies will be returned to the hirer. If the property is not re-let then the deposit will be withheld. If the cancellation occurs less than 6 weeks in advance then the entire fee will be forfeited. Full payment is required for holidays booked within the 6-week period.

If, for some unforeseen circumstances, Trotternish Ridge View cannot be made available for the period booked, all monies paid by the hirer will be refunded with no further claims against the owners.

Guests are strongly recommended to take out holiday cancellation insurance.

Methods of Payment

Cheque made payable to Mr. N. MacLeod. Sterling travellers cheques. Cash. Electronic or online banking transfer to our bank account (details provided on booking acknowledgement email). All major debit and credit cards accepted.
Make a debit or credit card payment

Complaints

If there should be any complaints during the holiday please contact the owner immediately. Please refer to our Contact / Map page for telephone numbers.

Damages or Breakage

It would be appreciated if you would report any breakages or damage during your stay so they can be rectified before the next guests arrive. Accidental damage and that resulting from normal use will not be charged for. We reserve the right to charge for damage that would not be considered to result from normal wear and tear.

Liability

The owner will have no liability for any death, personal injury, or loss of, or damage to, personal property, including motor vehicles, unless it results from the owner's personal negligence.

Right of Entry

The owner of the property reserves the right to enter the property at an agreed time with the hirer to carry out any repairs or maintenance. The owner reserves the right to ask guests to vacate the property if their behaviour is deemed to be unreasonable or damage is caused to the property.

Contract

The hire contract is between the hirer and the owner Mr. N. MacLeod.